Lost or stolen card? Take action!
If your card has been lost, misplaced or stolen it's important to act quickly to safeguard your finances and peace of mind. When you talk with our Customer Support team, we'll help you report the incident, issue you a new card, and restore your sense of financial security. Accidents happen–we're here to help. 

Steps to take:

• Contact GreenWay Bank Customer Support at 419-238-9662
• Activate Card Guard located in your GreenWay Bank mobile app
• Update any automatic recurring payments attached to your card

Instant card print
Should your debit card become lost or damaged, first secure your account by taking the steps above, then visit your local branch where our team will happily print you a new card (fees may apply). 

GreenWay Bank hours of operation:

Monday - Friday: 9am - 5pm
Saturday: 9am - 12pm

For assistance after business hours, please call 877-466-7843.