Privacy Policy

FactsWhat does GreenWay Bank do with your personal information?
Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How?All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Greenway Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal informationDoes Greenway Bank share?Can you limit this sharing?
For our everyday business purposes- 
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus
YesNo
For our marketing purposes-
to offer our products and services to you
NoWe don't share
For joint marketing with other financial companiesNoWe don't share
For our affiliates’ everyday business purposes-
information about your transactions and experiences
NoWe don't share
For our affiliates’ everyday business purposes-
information about your creditworthiness
 
NoWe don't share
For non-affiliates to market to youNoWe don't share
Questions?Call (419) 238-9662 or email us customersupport@greenwaybank.com
What we do
How does Greenway Bank protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. 
How does Greenway Bank collect my personal information?

We collect your personal information, for example, when you

  • open an account or pay your bills
  • apply for a loan or use your credit or debit card
  • make deposits or withdrawals from your account

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

 
Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State law and individual companies may give you additional rights to limit sharing.

 
Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • GreenWay Bank has no affiliates.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • GreenWay Bank does not share with our nonaffiliates so they can market to you.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • GreenWay Bank doesn't jointly market
Other Important Information

Other Privacy Statement

Supplemental Mobile Privacy Disclosure

Before proceeding, please take a moment to read and understand what personal information your banking app might collect under certain circumstances and how this information is used. For more details, please see the Privacy Policy above. 

Why do we request access to personal information? The application requests access to information stored on your device such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account. It is important for you to understand that before granting access to this information you will be prompted to give the application that permission. If you do not wish to grant that permission, you may decline. If you later change your mind, those permissions can be updated in your device's settings. Some possible examples of information your app may request access to are: 

  • Location: Your location is used to prevent fraudulent activity and to display locations near you. 
  • Camera: This app uses your camera to capture check images, take pictures of receipts, scan ID, scan authorized QR codes and to conduct video chat.

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer a customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.